Question 1

What exactly does a transaction coordinator do?

Accepted Answer

We handle the administration behind your transactions: opening and organizing the file, building the deadline timeline, tracking documents and signatures, coordinating with lenders, title, inspectors and appraisers, maintaining compliance checklists, and coordinating closing logistics.

Question 2

Are you licensed real estate agents?

Accepted Answer

No. Bluegrass Transaction Co. is an unlicensed transaction coordination company. Licensed agents and brokers remain responsible for negotiations, advice, disclosure, agency and client representation. Anything substantive is escalated to you.

Question 3

How much does it cost?

Accepted Answer

Flat-fee packages start at $399 per transaction (Essential), $499 (Premier) and $599 (Listing-to-Close). Agents and teams with consistent volume can move to a custom Agent Partner monthly retainer.

Question 4

When do I send you a file?

Accepted Answer

As soon as the contract is executed — or earlier for listing setup on the Listing-to-Close package. Submit it through the Start a Transaction form and we'll confirm receipt and request anything missing.

Question 5

What software do you use?

Accepted Answer

Transactions are administered in AFrame, our transaction management platform, alongside your brokerage-approved systems. That gives one shared timeline for deadlines, documents and status updates.

Question 6

Do you work with my brokerage's systems and forms?

Accepted Answer

Yes. We work inside your brokerage-approved platforms, use your compliance checklists, and never alter brokerage forms or draft substantive contract terms.

Question 7

What areas do you serve?

Accepted Answer

We support agents, teams and brokerages throughout the Commonwealth of Kentucky. Coordination is handled remotely, so location within the state is not a limitation.

Question 8

What happens if a transaction falls through?

Accepted Answer

Cancelled transaction administration is available as a $99 add-on. We close out the file, complete the required documentation and keep your records clean.

Questions agents ask before the first file

We're happy to walk through your process